Cookies & Privacy Policy

Cookies Policy

What cookies are

Cookies are small text files stored on your device when you visit a website. They help a website remember technical preferences, measure performance, and support core functionality.

btc-swap.io uses cookies and similar technologies only to the extent reasonably necessary for website operation, analytics, security, and user experience.

How btc-swap.io uses cookies

Cookies on btc-swap.io may be used for the following purposes:

• remembering basic site preferences
• maintaining technical session integrity
• measuring page usage and performance
• understanding how visitors interact with the one-page layout
• supporting security and abuse prevention
• helping embedded or functional website components work correctly

Types of cookies we may use

Strictly necessary cookies

These cookies are required for basic site operation. They support essential technical functions such as page delivery, security, and interface stability.

Without these cookies, some parts of the website may not function properly.

Functional cookies

These cookies help remember certain user choices, such as interface preferences or non-essential display settings.

Analytics cookies

These cookies help us understand how users interact with btc-swap.io, including page views, navigation behavior, device type, and general engagement patterns. We use this information to improve clarity, usability, and performance.

Analytics data is typically aggregated and used for website optimization.

Security-related cookies

These cookies may be used to help detect suspicious activity, protect forms or technical components, and maintain website reliability.

Third-party technologies

Some website functions may rely on third-party services or embedded tools. Where that happens, those providers may set their own cookies or process technical data according to their own policies.

btc-swap.io does not control third-party cookie policies once data is collected by an external provider through its own technology stack.

Managing cookies

You can usually control or delete cookies through your browser settings. Most browsers allow you to:

• review stored cookies
• block all cookies
• block selected cookies
• delete cookies when closing the browser
• receive notifications before cookies are stored

Please note that disabling necessary cookies may affect how the website functions.

Cookie consent

Where required by applicable law, btc-swap.io may request consent before using non-essential cookies. If your jurisdiction requires specific cookie choices, those settings should be made through the consent mechanism made available on the site, where implemented.

Privacy Policy

Scope of this policy

This Privacy Policy explains how btc-swap.io may collect, use, store, and protect personal data or technical data relating to visitors, communications, and website interactions.

This policy applies to information collected through:

• website visits
• contact emails
• technical logs
• cookie and analytics technologies
• compliance or abuse-prevention communication where relevant

Data we may collect

Depending on how you use the website, btc-swap.io may process the following categories of information:

Contact information

If you contact us, we may collect: name, email address, message content, and any additional information you choose to provide.

Technical data

When you use the website, we may automatically collect technical information such as: IP address, browser type, device type, operating system, referring source, pages visited, timestamps, language settings, and approximate geographic region based on IP.

Transaction-related information you submit voluntarily

If you contact us about a swap-related issue, you may provide limited transaction details such as: transaction hash, wallet address, asset type, date and time of transfer, and issue description. You should never send private keys, seed phrases, or wallet passwords.

Why we process data

btc-swap.io may process data for the following purposes:

• to operate and maintain the website
• to respond to contact requests
• to improve usability and technical performance
• to monitor security and prevent abuse
• to maintain records of policy or compliance communication
• to comply with legal obligations where applicable
• to investigate technical errors or misuse

Legal bases for processing

Where data protection law requires a legal basis, processing may rely on one or more of the following: consent, legitimate interests in operating, securing, and improving the website, compliance with legal obligations, steps taken at the request of the user before responding to a specific inquiry.

If you are located in the EEA or UK, you may contact us for more information about the legal basis relevant to a particular processing activity.

How long data may be retained

We retain data only for as long as reasonably necessary for the purpose for which it was collected, including: communication handling, security review, technical diagnostics, legal compliance, and recordkeeping.

Retention periods may vary depending on the type of data, the reason for collection, and any legal or operational requirements.

Data sharing

btc-swap.io may share data only where reasonably necessary, including with: hosting providers, website maintenance or security providers, analytics providers, professional advisers, legal or regulatory authorities where required by law, service providers supporting abuse prevention or technical operations.

We do not share personal data unnecessarily, and we do not sell personal data as a standalone business model.

International data transfers

Because online services may use infrastructure in more than one country, data may be processed outside your country of residence. Where applicable, reasonable steps may be taken to ensure an appropriate level of protection for transferred data.

Your rights

Depending on your jurisdiction, you may have rights such as:

• access to personal data
• correction of inaccurate data
• deletion of data
• restriction of processing
• objection to certain processing
• withdrawal of consent
• data portability
• complaint to a supervisory authority

These rights are not absolute and may be subject to legal exceptions.

How to exercise your rights

To make a privacy request, contact:

✉ [email protected]

Please include enough information for us to understand and verify your request. We may ask for additional details where necessary to protect privacy and prevent unauthorized disclosure.

Security

btc-swap.io uses reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, misuse, alteration, or loss.

However, no website transmission or storage system can be guaranteed to be completely secure.

Children

This website is not intended for children. btc-swap.io does not knowingly collect personal data from individuals who are not legally permitted to use such services under applicable law.

Policy changes

We may update this Cookies & Privacy Policy from time to time to reflect legal, operational, or technical changes. The latest version published on this page will apply from the date it is posted.

Contact

For privacy or cookie-related questions, contact:

✉ [email protected]